Stephen J Burke, Jr

32 Pinecrest Drive

Taunton, MA 02780

(401) 527-4521

Stephenjburkejr@gmail.com

OBJECTIVE:             A highly experienced sales and information technology professional with comprehensive continuous improvement and MBA skills seeking a position to add value to your company.

EDUCATION:           University of Phoenix , Masters in Business Administration, 2008

Rhode Island College, Providence, RI, B.A. Computer Science, 2003                        

EMPLOYMENT HISTORY:

Web Development, Project Based Web Development, Taunton, MA                                                (October 2003-Present)

• Collaborate with graphic designers and company management to create and enhance web sites.
• Coding in ASP, PHP, JavaScript, VBScript and HTML.
• Web sites created from layouts development in Photoshop.
• Successfully multitask several time-sensitive products and always deliver on time. 
• Portfolio available upon request.    

Litecontrol, Inside Sales / Quotations Coordinator, Hanson, MA                                                         (October 2007-Present)

• Provide support to the western region of sales reps and internally.

• Continuous (“Lean”) Improvement Team Leader and initiate meetings with special review group when modifications are needed to product
• Generate quotes from requests and ensure the profitability is high enough to make business sense.
• Act as lead technical support for the sales team
• Created reporting tools for Marketing.

Arch Lighting Group, Web Developer and Inside Sales, Taunton, MA                                            (October 2005-October 2007)

• Developed new sites using HTML, CSS, ASP and JavaScript and performed maintenance to existing sites
• Created layout using PhotoShop and other advance editing software’s.
• Acted as lead technical support liaison and performed quality control to all orders
• Project management lead.

• Provided support and trained all 73 of our reps across US and  Canada on new product information.
• Interacted with many clients to help fulfill their spending budget
• Took initiative to create a quote system to allow for better follow up and a quicker process.

48hourprint.com, Traffic Manager, Boston, MA                                                                    (March 2004-October 2005)            

• Provided customer service and would trouble-shoot issues, when necessary
• Assigned work to the Prepress Department and coordinated with the  CEO to determine the work schedule.
• Followed up with clients when concerns were listed on job forms
• Took leadership initiative in daily meetings and created a new time management process for employees

Rhode Island College, Database Maintenance, Office of Academic Support and Information Services, Providence, RI

• Created and maintain databases using Access and later produced yearly reports from this data
• Developed applications to expedite data entry
• Disseminated information out for Freshman and Transfer orientations
• Trained new employees, provided customer service and acted as lead technical support
• PeopleSoft Skills.

OTHER KNOWLEDGE AND SKILLS

College President of the Outdoor Adventure Club; Member of the RIC Alumni Association; In-depth knowledge of Operating Systems: Windows 95, 98, 00, NT, XP.; Knowledge of:  Assembly Language, C++, Cobol, Html, Visual Basic,  Web Design, ASP, CSS, Excel, Software Engineering, Photoshop, MS Office, SQL and more.